Skylon Spraying Services Terms & Conditions

Application

1. These Terms and Conditions apply to the purchase of products and/or spraying services provided (“the Goods”). We are Skylon Spraying Services, a trading name of Skylon Joinery Limited, a company registered in England and Wales under number 12946103, whose registered office is at Unit 12, Leaside Industrial Park, Sedge Green, Nazeing, Waltham Abbey, EN9 2BF. Our contact email is info@skylonspraying.com.

2. 2. These are the terms on which we sell all Goods / Services to you. By ordering any of the Goods / Services, you agree to be bound by these Terms and Conditions. By emailing your instructions or paying a deposit invoice you are confirming you accept our terms and conditions and will adhere to our terms of the contract. You can only purchase the Goods / Services if you are eligible to enter into a contract and are at least 18 years old.

3. 1. PRICE AND PAYMENT 1.1. The price for the Goods (“the Price”) shall be the price as stated on the quotation or estimate provided by Skylon Spraying Services, or such other price as the parties may agree in writing or orally.

4. 1.2. For a “supply only” sale, i.e. where items are sold without installation at the Customer’s property, before any works commence a non-refundable deposit of 50% of the total estimate or quotation to be paid to Skylon Spraying Services. Once the deposit has been paid this will then enable us to schedule drawing works for customer approval, once approval has been given by the client a Collection/Delivery date will be given. On completion of works, a Balance invoice will be issued for the remaining 50% of the total estimate or quotation. Payment of the Balance shall be made by the Customer upon collection of the goods from our workshop or upon delivery. Until monies have been paid no items will be released.

5. 1.3. For an “installation” sale, i.e. where items are installed or work is carried out at the Customer’s property, before any works commences a non-refundable deposit of 50% of total estimate or quotation to be paid to Skylon Spraying Services. Once deposit has been paid this will then enable us to schedule drawing works for customer approval, once approval has been given by the client manufacturing and fitting dates will be advised. Once we have manufactured the joinery items in our workshop, Skylon Spraying Services will send the client an interim invoice for 40% of job total value, this must be paid before installation takes place. On completion of works a Balance invoice for 10% of job total value will be issued, payment of the balance invoice must be made by the Customer within 5 days of the date of the invoice. If for any reason Skylon Spraying Services feel uncertain on receiving balance payment, the interim invoice will be 50% of job total value and payment must be cleared before installation takes place.

6. 1.4. Skylon Spraying Services understands and will exercise its statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
   1.5. Deposits are held for a maximum of 12 months after which if the company is unable to start work through no fault of its own the contract is cancelled unless specifically agreed in writing.
   1.6. Refunds will be offered solely at the discretion of the Company. Once a refund has been approved by the company then it will be processed normally within 28 days.
   1.7. Any cancellation by the client verbal or in writing after the deposit is taken will incur the full cost of the project by the client.
   1.8. All businesses have the responsibility to confirm in writing to us that they are an End User and that VAT should be charged in the normal way.
   1.9. We offer a 3.0% discount on invoice paid in full after the quotation amount is agreed and before any works commences.

7. 2. QUOTATIONS 2.1. Any quotation provided by Skylon Spraying Services shall be valid for acceptance by the Customer for a period of 14 days from the date of the quotation, and Skylon Spraying Services shall be required to accept an order based on the quotation within this 14-day period.
   3.2 The price quoted is exclusive of VAT and all costs or charges in relation to packaging, loading, unloading, carriage and insurance (if applicable) which shall be due at the rate ruling on the date Skylon Spraying Services invoice unless included within our quotation.
   3.3 Unless otherwise agreed in writing, no quotation shall be subject to any discount.

8. 3. GOODS 3.1. All Goods shall be required to conform to the specification in the order for Goods by the Customer as accepted by Skylon Spraying Services or as otherwise expressly agreed in writing or orally.
   3.2. Any order for Goods sent by the Customer to Skylon Spraying Services shall be deemed to be accepted subject to the Conditions contained herein.
   3.3. Each order for Goods accepted by Skylon Spraying Services shall be deemed to be an individual legally binding contract between the parties.

9. 4. DELIVERY 4.1. The Customer shall be deemed to have accepted the Goods upon completion of the “installation” work, or upon delivery or collection for a “supply only” sale.
   4.2. Skylon Spraying Services shall not be liable to the Customer or be deemed to be in breach of the Conditions by reason of any delay or failure in a “supply only” sale or in “installation” work if the delay or failure was due to any cause beyond Skylon Spraying Services reasonable control.
   4.3. All risk in the Goods shall pass to the Customer upon completion of the “installation” work, or upon delivery or collection for a “supply only” sale.
   4.4. If Skylon Spraying Services is unable to deliver the Goods for reasons outside its control, Skylon Spraying Services shall be entitled, at the Customer’s expense, to place the Goods in storage until such time as the Goods may be delivered.
   4.5. Any cancellation of an order must be sent by the Customer to Skylon Spraying Services in writing. The Customer is liable to be charged for any materials ordered or work completed for an order at the time of cancellation.
   4.6. Whilst Skylon Spraying Services is pleased to undertake insurance work, this is only done on the understanding that the Customer is responsible for paying Skylon Spraying Services invoice, not the insurance company. Skylon Spraying Services is unable to deal with insurance companies direct.

10. 5. TITLE TO GOODS 5.1. Skylon Spraying Services warrants that it has good title to the Goods and that it will transfer title in the Goods to the Customer pursuant to Clause 5.2.
    5.2. Notwithstanding delivery, title in the Goods shall not pass to the Customer until Skylon Spraying Services has been paid in full for the Goods. Nothing in this Clause shall prevent Skylon Spraying Services from raising an action against the Customer for payment of the Goods.
    5.3. The title of any unwanted items removed by Skylon Spraying Services as debris or rubbish from the Customer’s property transfers immediately to Skylon Spraying Services.
    5.4 Skylon Spraying Services Ltd will remain the owner of all goods which have been manufactured, supplied or fitted, this will only change once payment has been received in full for the balance, Skylon Spraying Services Ltd own the right to remove any of their property if payment is not received.

11. 6. DAMAGE IN TRANSIT 6.1. Upon serving notice within 24 hours of delivery to Skylon Spraying Services, the Customer shall be entitled to replacement Goods or items repaired if Skylon Spraying Services is reasonably satisfied that the Goods have been damaged during transportation arranged by Skylon Spraying Services.

12. 7. GUARANTEE 7.1. Where the Goods have been manufactured by Skylon Spraying Services and are found to be defective, or installation work by Skylon Spraying Services is found to be defective, Skylon Spraying Services shall repair or, in its sole discretion, replace defective Goods free of charge upon the following conditions:
    7.1.1. the Customer giving notice of the defect within 5 days of the defect coming to the Customer’s attention;
    7.1.1.1. such notice being served within 7 days of delivery or collection for a “supply only” sale, or within 6 months of the date of the balance invoice for “installation” work;
    7.1.2. All external joinery must be fully decorated within 1 week of delivery/installation and then at regular intervals thereafter.
    7.1.3. the defect being due to Skylon Spraying Services faulty design, workmanship or materials;
    7.1.4. the Customer having complied with Skylon Spraying Services oral or written instructions as to storage, installation, use or maintenance of the Goods or in accordance with good trade practice; and
    7.1.5.the defect is not due to rot or insect attack of joinery items as specified in Clause 9.3.
    7.2. Any Goods to be repaired or replaced under Clause 7.1 for a “supply only” sale shall be delivered to Skylon Spraying Services at the Customer’s expense.
    7.3. Where the Goods have been manufactured by a third party Skylon Spraying Services shall where possible pass on to the Customer the benefit of any warranty in respect of the Goods granted to Skylon Spraying Services by such third party. This includes items such as double-glazing units and aluminium and UPVC items.